Selecting a Provider

How do you go about selecting a senior care provider of home care service for your loved one? In the end how do you know that they are really as good as they say or as you need? It can be unsettling to have someone take care of your loved one that you do not know.Here are some ways of selecting the right senior care provider for home care for your loved one.

  • Has the senior care provider been in business for many years?
  • Does the senior care provider have a good reputation?
  • Can the senior care provider provide you with several very good client references?
  • Do the people with the senior care provider appear knowledgeable and professional?
  • Can you call the senior care provider and they are available right away or call you back in a few minutes?
  • Does the senior care provider provide literature and other professional materials to help you evaluate their services?
  • Are the senior care provider’s employee well trained, bonded and insured?
  • Does the senior care provider include the family when collecting Home Care Assessment input?
  • Does the senior care provider give the family a copy of the Home Care Plan for the senior?
  • Does the senior care provider assign a supervisor to oversee the care?
  • What policies and practices exist to handle emergencies?
  • What are the senior care provider’s charges and billing practices?